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Date: Mon, Nov 2, 2009 at
10:58 AM
Subject: A Word of Thanks
I'd like to say a few words
of thanks to Sheila for her
assistance yesterday. She is
exceptionally knowledgeable,
professional, and patient
beyond all comprehension.
Her assistance in
determining the cause of one
of our merchant's processing
issues was of great help.
She was very thorough in her
work and determination to
make sure that the issue was
be properly resolved. All
technical support groups
could benefit from having
someone as talented and
polite as her. Thank you
very much for all you've
done!
